Privacy Policy
Privacy Policy
1. Introduction
NETLINK GROUP / Infinity Innovation System is committed to protecting the privacy and security of all clients, users, and business partners. This Privacy Policy explains how we collect, use, store, and safeguard information in the course of providing our ICT services.
2. Information We Collect
We may collect the following types of information:
- Business details (company name, contact information, address)
- User account information (name, email, phone number, login credentials)
- Business transaction data (billing, sales, inventory, reports)
- Technical data (IP address, device information, system usage logs)
- Any data provided voluntarily during project implementation or support
3. How We Use Information
Collected information is used strictly for:
- Delivering software and ICT services
- System setup, customization, and support
- Improving product performance and user experience
- Providing technical assistance and maintenance
- Sending service updates and important notifications
We do not use client data for unrelated purposes.
4. Data Protection & Security
We implement industry-standard security measures including:
- Encrypted data storage (where applicable)
- Secure cloud infrastructure
- Access control and user authentication
- Regular system monitoring and updates
All reasonable steps are taken to prevent unauthorized access, misuse, or data loss.
5. Data Sharing
We respect client confidentiality. We do not:
- Sell client data
- Share data with third parties for marketing purposes
- Disclose business information without consent
Data may only be shared when:
- Required for service delivery (e.g., hosting providers, integrations)
- Required by law or legal authority
6. Client Responsibilities
Clients are responsible for:
- Maintaining confidentiality of login credentials
- Ensuring authorized use of systems
- Providing accurate and lawful data for processing
- Regularly backing up critical business data (unless managed by us)
7. Cookies & System Tracking
For web-based services, we may use cookies or tracking tools to:
- Improve system performance
- Analyze usage patterns
- Enhance user experience
Users may disable cookies, but some features may not function properly.
8. Data Retention
We retain data only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Support business operations
Upon termination of services, data may be deleted or archived as per agreement.
9. Third-Party Services
Some services may integrate with third-party platforms (e.g., payment gateways, cloud services). These third parties operate under their own privacy policies, and we are not responsible for their practices.
10. Changes to Privacy Policy
NETLINK GROUP reserves the right to update this Privacy Policy as needed. Clients will be informed of major changes through official communication channels.