Help Desk System
$2350
Help Desk is a conversational name given to the function in a company that solves customers' or in house employee’s grievances. Customers or employees contact the help desk when they have a question or a problem. An employee from the company then addresses the question to the customer's satisfaction. Help desk management software acts as a web-based system, which means it can help with managing inquiries as well as other types of support processes. The software also ranks inquiries and classifies them all by priority.
With Helpdesk Ticket management, support requests sent into corporate mail boxes, such as support@yourcompany.com can be converted into uniquely identifiable tickets. Individual categories for each of your mail boxes allow for efficient filtering of incoming mails
- Web Based, site with back end software (Dynamic Admin Panel) built in for all browsers compatible.
- Mobile/tab/desktop/laptop responsive
- Integrated with high security for database capacity
- User friendly and easy to use for web servers
- W3C International Standard compliancy
- Corporate Look and Feel
Technical Specifications:
Custom PHP, HTML, CSS, AJAX, JAVASCRIPT, JQUERY, SPRITE CSS, Loaders and Interfaces,
MYSQL Database
IDE Platform Used:
Licensed Adobe Dreamweaver CS6, Net beans 7.0, Notepad++
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